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'; hoverCardInner.innerHTML = loadingHTML.repeat(4); hoverCardContainer.classList.add('profile-hover-card-show'); // Extract information from the image element const titleField = avatar.getAttribute('title'); const userInfoUrl = `https://${mainURL}/api/2.0/search?q=SELECT first_name, last_name, login, view_href, rank, topics, solutions_authored, id, email FROM users WHERE login = '${titleField}'`; const userPostsUrl = `https://${mainURL}/api/2.0/search?q=SELECT count(*) FROM messages WHERE author.login = '${titleField}'`; const userSolutionsUrl = `https://${mainURL}/api/2.0/search?q=SELECT count(*) FROM messages WHERE author.login = '${titleField}' AND is_solution = true`; const userBadgesUrl = `https://${mainURL}/api/2.0/search?q=SELECT user_badges from users where login = '${titleField}'`; // Fetch user information async function createProfileData() { const userInfo = await fetch(userInfoUrl); const userPosts = await fetch(userPostsUrl); const userSolutions = await fetch(userSolutionsUrl); const userBadges = await fetch(userBadgesUrl); const userInfoData = await userInfo.json(); const userPostsData = await userPosts.json(); const userSolutionsData = await userSolutions.json(); const userBadgesData = await userBadges.json(); const userBadgesArray = userBadgesData.data.items[0].user_badges.items; const earnedBadgesArray = userBadgesArray.filter(badge => badge.earned_date); earnedBadgesArray.sort((a, b) => new Date(b.earned_date) - new Date(a.earned_date)); const userRankName = userInfoData.data.items[0].rank.name; const userID = userInfoData.data.items[0].id; // const userKudosUrl = `https://${mainURL}/restapi/vc/users/id/${userID}/metrics/name/net_kudos_events_received?restapi.response_format=json`; const userKudos = await fetch(userKudosUrl); const userKudosData = await userKudos.json(); let fullName = userInfoData.data.items[0].login; if (userInfoData.data.items[0].first_name !== undefined && userInfoData.data.items[0].last_name !== undefined) { let firstName = userInfoData.data.items[0].first_name; let lastName = userInfoData.data.items[0].last_name; fullName = firstName + " " + lastName; } else { fullName = userInfoData.data.items[0].login; } let userRankIcon = ""; if (userInfoData.data.items[0].rank.icon_left !== undefined) { userRankIcon = userInfoData.data.items[0].rank.icon_left; } else { userRankIcon = ""; } let userEmail = ""; // <#if user_has_role> if (userInfoData.data.items[0].email !== undefined) { userEmail = userInfoData.data.items[0].email; } else { userEmail = ""; } // <#else> userEmail = ""; // #if> const userViewHref = userInfoData.data.items[0].view_href; const userPostsCount = userPostsData.data.count; const userSolutionsCount = userSolutionsData.data.count; const userKudosCount = userKudosData.response.value.$; const userBadgesCount = earnedBadgesArray.length; let badgesHTML = ""; if (earnedBadgesArray.length === 0) { badgesHTML = `
This user hasn't earned any badges yet.
`; } else { for (let i = 0; i < earnedBadgesArray.length; i++) { const badgeName = earnedBadgesArray[i].badge.title; const badgeIcon = earnedBadgesArray[i].badge.icon_url; const badgeHTML = `
`; badgesHTML += badgeHTML; if (i >= 4) { break; } }; } const hoverCardHTML = `
${userRankName}
${userEmail}
${badgesHTML}
`; // // Display the hover card return hoverCardHTML; } if (hoverCardInner.innerHTML.includes('loading-box')) { createProfileData().then((hoverCardHTML) => { hoverCardInner.innerHTML = hoverCardHTML; }); } } }); //Hide the hover card on mouseout avatar.addEventListener('mouseout', () => { const hoverCardContainer = avatar.nextElementSibling; hoverCardContainer.classList.remove('profile-hover-card-show'); }); hoverCardInner.addEventListener('mouseout', () => { const hoverCardContainer = avatar.nextElementSibling; hoverCardContainer.classList.remove('profile-hover-card-show'); }); hoverCardInner.addEventListener('mouseover', () => { const hoverCardContainer = avatar.nextElementSibling; hoverCardContainer.classList.add('profile-hover-card-show'); }); }); });
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`; const toolTip = document.createElement('div'); toolTip.classList.add('like-button-tooltip'); toolTip.innerHTML = toolTipCode; likeButton.appendChild(toolTip); } document.addEventListener('DOMContentLoaded', function () { const likeButton = document.querySelector('.lia-button-image-kudos'); const likeButtonLink = document.querySelector('.kudos-link'); let likeDismissCookie = localStorage.getItem("inst_comm_like_dismiss"); if (!likeDismissCookie) { localStorage.setItem("inst_comm_like_dismiss", "-1"); loginDate = -1; } if (likeDismissCookie !== "-1") { // toolTip.style.display = 'none'; const storedTime = new Date(parseInt(loginDate)); const currentTime = new Date(); if (storedTime.getTime() < currentTime.getTime()) { localStorage.setItem("inst_comm_like_dismiss", "-1"); } } else { createToolTip(likeButton, likeButtonLink); const toolTip = document.querySelector('.like-button-tooltip'); const toolTipClose = document.querySelector('.like-button-tooltip-close'); const observer = new IntersectionObserver(entries => { entries.forEach(entry => { if (entry.isIntersecting) { toolTip.style.display = 'block'; setTimeout(() => { toolTip.style.opacity = '1'; }, 2000); // toolTip.style.animationName = 'toolTipFlash'; // Stop observing once elementOne is visible observer.unobserve(likeButton); } }); }); // Start observing elementTwo observer.observe(likeButton); likeButtonLink.addEventListener('click', () => { toolTip.style.display = 'none'; }); if (toolTipClose) { toolTipClose.addEventListener("click", function () { const now = new Date(); const fourteenDays = new Date(now.getTime() + 14 * 24 * 60 * 60 * 1000); // Adding 24 hours in milliseconds const epochTime = fourteenDays.getTime(); // Getting the epoch time in milliseconds localStorage.setItem("inst_comm_like_dismiss", epochTime); toolTip.style.display = 'none'; }); } setTimeout(() => { toolTip.style.opacity = '0'; setTimeout(() => { toolTip.style.display = 'none'; }, 500); // Fade out duration (0.5 seconds) + delay (0.5 seconds) = 1 second }, 15000); // Hide after 10 seconds (including 2-second fade-in delay) } });
Change student account to parent
rockhopper
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Friday
I accidentally set up a student account instead of a parent account to observe a course. Can anyone help me switch it? I really don't want to have to use a different email to make a new parent account.
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BrianLester
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Friday
You may have the ability to remove the observer you created - Go to People in course navigation. The click the three dot pull down menu on the line where the created observer appears and from the drop down choose remove from course
If the above doesn't work may need assistance from an admin from your institution (in the case of an institution's canvas instance) or from Instructure if you're using Canvas Free for teacher.
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rockhopper
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Monday
I don't have a course or an observer, or as best I can tell an institution. How would I contact Instructure?
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rockhopper
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Is there a way to contact Instructure for help?
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Chris_Hofer
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Tuesday
@rockhopper...
That depends on the level of support your school has selected. For some schools, they pay Instructure (the folks that make Canvas) for Help Desk support. So, instructors, students, and local Canvas administrators at the school can call Instructure directly to get technical support. Other schools have a local help desk staff. Some schools (and mine is an example of this) have a few assigned Canvas administrators that can contact the Canvas Help Desk staff on an instructor's/student's behalf. If you are using the Free For Teacher version of Canvas (not a paid Canvas account), then most support is through the forums here. If your school has a paid Canvas account and has chosen to let Instructure's Help Desk staff handle all support calls, then your school would normally get a unique telephone number to call. But, I wouldn't know what that is.
Here's a couple Guides I can provide you to look at:
- How do I get help with Canvas as a student?
- How do I get help with Canvas as an instructor?
I hope some or all of this info will be useful to you.
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NoahBoswell
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yesterday
@rockhopper(For Free-For Teacher) You don't have to make a new account! All you need to do is ask the teacher to add you to the course as an observer and link your account to your student(s). From there, your student role will be removed, and you'll be able to observe your student(s) at any time.
I hope this helps!
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