4.3
(1063)
4.3
(1063)
$$$$expensive
Department store
Children's clothing store
Clothing store
Cosmetics store
Fashion accessories store
Furniture store
Home goods store
Lingerie store
Men's clothing store
Shoe store
Women's clothing store
Phone
(239) 936-1441
Hours
SuSunday: 12:00 PM–6:00 PM
MoMonday: 11:00 AM–8:00 PM
TuTuesday: 11:00 AM–8:00 PM
WeWednesday: 11:00 AM–8:00 PM
ThThursday: 11:00 AM–6:00 PM
FrFriday: 11:00 AM–8:00 PM
SaSaturday: 11:00 AM–8:00 PM
4125 S Cleveland Ave, Fort Myers, FL 33901, USA
Thursday: 11AM–6PM
SuMoTuWeThFrSaShow times
SuSunday: 12:00 PM–6:00 PM
MoMonday: 11:00 AM–8:00 PM
TuTuesday: 11:00 AM–8:00 PM
WeWednesday: 11:00 AM–8:00 PM
ThThursday: 11:00 AM–6:00 PM
FrFriday: 11:00 AM–8:00 PM
SaSaturday: 11:00 AM–8:00 PM
Hide times
People typically spend 15 min to 45 min here
(239) 936-1441
About
Dillard's is a well-known department store chain offering a wide range of products including clothing, shoes, accessories, beauty items, and home goods. The store at Edison Mall in Fort Myers, Florida is managed by Mrs. Laurie who ensures a safe and enjoyable shopping environment for all visitors. Fort Myers is conveniently located near other popular vacation spots in South Florida.
Why you should go
- Explore the spectacular Christmas store
- Shop at the impressive purse and shoe departments
- Experience exceptional customer service from dedicated staff members
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Highlighted reviews
Slide 1 of 3
I bought 3 shirts today, they weren't expensive, but the sales associate went above and beyond to help me. It was so nice to be greeted and helped like that. I then went down the street to another establishment and received the opposite treatment. Thank you, Dillards!
Their Christmas store is spectacular. Also their purse department and shoe department! This is a must visit experience!
My experience with the sales tactics at the Ft Myers Dillards was unpleasant. I am shopping for men’s clothes. I made a selection of 2 men’s shirts and continued to shop. Three different sales associates offered to “hold my selections while I continued to shop. The 3rd was slightly forceful. I gave her the shirts. I found 2 others and was ready to check out. I went back to where my first 2 were being “held”. No one was there and neither were the shirts. Two other associates attempted to check me out with the 2nd 2 selections only. No one could find the first 2. The bottom line is the associates were cutting each other’s throats to get the commission. I ended up going back to the rack to find my first 2 choices and checking out with yet another associate.
I bought 3 shirts today, they weren't expensive, but the sales associate went above and beyond to help me. It was so nice to be greeted and helped like that. I then went down the street to another establishment and received the opposite treatment. Thank you, Dillards!
Their Christmas store is spectacular. Also their purse department and shoe department! This is a must visit experience!
My experience with the sales tactics at the Ft Myers Dillards was unpleasant. I am shopping for men’s clothes. I made a selection of 2 men’s shirts and continued to shop. Three different sales associates offered to “hold my selections while I continued to shop. The 3rd was slightly forceful. I gave her the shirts. I found 2 others and was ready to check out. I went back to where my first 2 were being “held”. No one was there and neither were the shirts. Two other associates attempted to check me out with the 2nd 2 selections only. No one could find the first 2. The bottom line is the associates were cutting each other’s throats to get the commission. I ended up going back to the rack to find my first 2 choices and checking out with yet another associate.
We gathered reviews from Google and Tripadvisor, and summarized helpful tips as well as commonly mentioned things others might find useful.
- Visit during off-peak hours to avoid crowds
- If you encounter any issues with items purchased, try to speak to a different staff member for assistance
- Consider shopping for special occasions like prom or formal events as they offer a good selection of dress clothes
Reviews
Dillard's at Edison Mall in Fort Myers, Florida, has received mixed reviews from customers. While some shoppers praised the exceptional customer service they received and highlighted specific departments like the Christmas store, purse department, and shoe department as must-visit experiences, others expressed dissatisfaction with sales tactics and poor customer service encounters. Despite these mixed reviews, Dillard's seems to have dedicated staff members like Mrs. Laurie and Cody who provide excellent service and help customers find what they need.
Review score
4.3
out of 5
5 stars
646
4 stars
236
3 stars
101
2 stars
36
1 star
58
I bought 3 shirts today, they weren't expensive, but the sales associate went above and beyond to help me. It was so nice to be greeted and helped like that. I then went down the street to another establishment and received the opposite treatment. Thank you, Dillards!
Their Christmas store is spectacular. Also their purse department and shoe department! This is a must visit experience!
My experience with the sales tactics at the Ft Myers Dillards was unpleasant. I am shopping for men’s clothes. I made a selection of 2 men’s shirts and continued to shop. Three different sales associates offered to “hold my selections while I continued to shop. The 3rd was slightly forceful. I gave her the shirts. I found 2 others and was ready to check out. I went back to where my first 2 were being “held”. No one was there and neither were the shirts. Two other associates attempted to check me out with the 2nd 2 selections only. No one could find the first 2. The bottom line is the associates were cutting each other’s throats to get the commission. I ended up going back to the rack to find my first 2 choices and checking out with yet another associate.
One of my favorite places to shop!At Edison Mall in Fort Myers, Fl
No staff in store, had to return two things because one pair of pants had an issue the day after I bought them and the other item was dry clean only. I didn’t realize when I bought so I went home and took off the tags. I was excited to wear these things as they looked great, but decided to return. It was over $260 of nice clothes that I shouldn’t have to fix and should be happy with. The lady was so rude and kept saying that I shouldn’t have taken the tags off if I was going to return. I explained why but that was met with, “I know you wore this.” Yes, I did wear it, in the dressing room and when I got home. She must have said that 6 times. It was uncomfortable and I’m not going to sew clothes together after having them for one day. I was going to exchange the pants but I couldn’t find them in the store, and when I said that I was thinking of exchanging the pants, she didn’t offer to get me the same ones or do the exchange instead. She just said she wouldn’t return things again. It was ridiculous. POOR customer service. I’ve never written one of these before but I am because of how stupid and unnecessary her response was.
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